The Sales Associate is the primary point of contact between Greeley Hat Works (GHW) and the customer. It is of vital importance that the Sales Associate creates a positive, helpful and honest environment on the sales floor. Their primary concern is customer satisfaction and upholding the standards of GHW.

The Sales Associate is responsible for: 

•  Greeting and assisting customers.
  •  Exhibit platinum customer service to all with a genuine concern for their needs.
• Writing up custom orders.
  •  Understand all of Greeley Hat Works products and be able to effectively sell our brand as well as our merchandise
•  Answering the phone.
  •  Be able to answer questions pertaining to most aspects of Greeley Hat Works and direct calls to the appropriate departments.
• Maintaining a clean orderly and visually exciting sales floor.
  •  Daily dusting, straightening and organizing should be done when not performing other duties.
• Handling customer problems and returns.
  • Patience and understanding with a desire to satisfy customers no matter the level of difficulty.
• Performing basic cleaning and shaping of hats.
  • Demonstrate an understanding of different styles of hat shapes and ability to crease hats for customers while they wait.
• Cleaning and Recrafting
  • Learn and put into practice skills to properly clean and rebuild customer hats

Qualifications

Required:

Hours:

Schedule: (40 hours per week)

Monday – Friday 9:30 am-5:30 pm_ish

Saturday -8:30 am-3:00 pm_ish

Compensation Package

Salary to start: $16/Hour

Reviews 30/60/90 days

Health Insurance: Full coverage available after 30 days

PTO: 3 sick days and vacation hours after 6 months

Education: On the job training...

Professional Development: 25% Reimbursement for qualified classes